Design Thinking Fundamentals£ TBC
After the completion of this course, you will become an expert in deploying Design Thinking to improve services that you are providing to make them more instinctive, extensive and humane.
The course deals with theory and practice related to Design Thinking. It gives an insight into the world of Design Thinking, the challenges, its relevance, main schools of thought and so on. We share case studies and the participants are familiarised with useful tools and are encouraged to start using them. Work & learn is the core principle of this course and the participants will learn to create ideas, map stakeholders and networks, try-out and explore ideas.
The course is developed for
- Anyone seeking a comprehensive understanding and functionality of Design Thinking.
- Start-ups, academic institutions, corporate establishments, government organisations and independent consultancies.
Our Course Content
- Customer journey mapping
- Stakeholder mapping
- Stakeholder value network
- Opportunity space
- Empathy map/ design research