Certified Agile Coach (ICP-ACC)

Started on July 21, 2018

The ICP-ACC is one of two certifications on the Agile Coaching track. The certification focuses primarily on the mindset, roles, and responsibilities of an Agile Coach.

After finishing the certification, you will be able to differentiate between mentoring, facilitating, consulting, teaching and coaching, and will also gain the skills needed to create a safe environment for meaningful collaboration and healthy conflict resolution within an Agile team. This certification introduces participants to team development concepts around starting and growing teams while paying particular attention to team dynamics and the surrounding organizational system. A key part of this certification focuses on developing an understanding of the Professional Coaching skill set and the value of honing these skills to serve individuals on an Agile team.

We will cover the required learning objectives for this certification in approximately 21 hours of instructional activities over the course of three days.

This course is developed for
Agile team leaders or aspiring team leaders with a passion for servant leadership and a desire to learn and practice coaching. Relevant roles include Project Managers, ScrumMasters, Iteration Managers, Agile Coaches and Aspiring coaches, Product Owners, Analysts, and anyone with the desire to harness the power of coaching.

  • The Agile Coach Roles
  • Responsibilities and Skills of the Coach
  • Setting Boundaries for Coaching
  • Coach as Professional Coach
  • The Coaching Conversation – Coaching for Action
  • Professional Coaching Skills
  • Conducting the Coaching Conversation
  • Coach as Mentor
  • Mentoring vs. Coaching
  • Coach as Teacher
  • Teams
  • Setting up the Team Environment
  • Creating a Team Kickoff/Startup Agenda
  • Characteristics of an Agile Team
  • Coaching the Journey toward High Performance
  • Handling Conflict and Dysfunction within the Team
  • Handling Organizational Impediments
  • Planning to facilitate a conflict in a team
May 25th – 27th in London BOOK NOW
July 20nd – 22nd in London BOOK NOW
September 14th – 16th in London BOOK NOW
Agile and Lean practices at a high-level can appear to be about better processes but processes would be meaningless without the people who drive them towards a shared result. So it is safe to say that for processes to be agile, it has to be driven by people who are agile. Which means that agile had to be elevated from being a methodology to being an ideology, from being a framework to a mindset. This sets the premise for the ICP – ACC course (ICAgile Certified Professional and Agile Certified Coach course).
What is Agile Coaching ?
Agile ideals focus on people and relations, through trust, respect and genuine mutual interest. Coaching is the art of providing a conducive environment for the team and its individuals to grow and collaborate. A coach is not an organizational saviour but rather a mentor or a guide who is not limited to a single framework or methodology within Agile. Coaching isn’t about making good decisions but it is about enabling and empowering someone else to make a good decision through a discover-based approach.

Who needs an Agile Coach ?
An organisation’s future depends on the choices made by everyone – from decision makers at the top to its smallest worker at the bottom. Naturally these choices should be empirically made with the aim to do better than before, in other words, continuously improve. To be able to do this, it is necessary that this approach has to become second nature to everyone in the organisational structure. A methodology may be limited by its ability to scale but that isn’t true for an ideology. For an organisation determined to embed the ideology of agility, an Agile Coach can be an attentive guide who can ensure that the organization will stay on the path to absorbing this way of life.

Target Audience

Though there are no prerequisites, this course is essentially for those who would like to benefit from immersing themselves in the ideology and be able to impart it in their organisation or practice in some scale, shape or form.



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